I moderated the ‘Getting to Departures: User Experience’ panel at the Aerial Futures Conference with Frank Barich, Barich Consulting, Tom Theobald, Fentress Architects, Sila Siva, Autoban and Martin Zangerl, UNStudio.
Architecture facilitates the intricate transition between airspace and passengers’ much anticipated destinations. Moving through time and space in airport terminals is still often perceived as more of an obstacle than an enjoyable experience. As interaction with terminal infrastructure increases in frequency and engagement, airports can offer travelers choices to relieve the stress of travel. How should architects balance functional design, digital interfaces, place specificity and comfort to heighten user experiences across the board?